Frequently Asked Questions

All Ashinton trading software is developed for MetaTrader 5 (MT5).

Yes. They work with most MT5 brokers that provide stable execution.

For traders searching for a suitable broker with institutional-grade ECN execution, you may wish to review our Trusted ECN Broker in the Trusted Trading Partners section.

Yes. Every product includes documentation and is designed for both developing and experienced traders.

Product updates are provided according to each product's licensing terms.

Immediately after payment, customers receive a branded confirmation email containing their secure download link.

You can pay securely with your PayPal account or an eligible credit/debit card (Visa, Mastercard, American Express, and other supported cards) through PayPal's checkout.

No. Products purchased from AshintonForex.com are sold as one-time purchases unless otherwise stated.

Refunds are handled according to our Refund Policy and applicable digital goods regulations. Because our products are digital goods delivered immediately, refunds are generally not available once the download link has been issued.

Yes. Payments are processed securely by our authorised payment provider using industry-standard encryption. Your card information never reaches our servers.

Each product is purchased individually through its own secure checkout to ensure clean licensing and delivery.

Yes. Our payment provider issues an official receipt directly to your email, and a branded order confirmation is sent from Ashinton Forex with your secure download link.

Licensing terms are defined per product. Full details are provided in the Software License Agreement included with your purchase.

Extract the ZIP file from your secure download link and copy the .ex5 file into your MetaTrader 5 'Experts' or 'Indicators' folder via File → Open Data Folder → MQL5. Restart MT5 and drag the tool onto your chart.

The latest official MetaTrader 5 build from your broker, a stable internet connection, and enough RAM for smooth chart operation. A VPS is recommended for automated tools.

If you're looking for a reliable, low-latency VPS solution optimized for MT5, we recommend exploring our Trusted VPS Provider in the Trusted Trading Partners section.

MetaTrader 5 runs natively on Windows. macOS and Linux users typically run MT5 inside a Windows environment or on a Windows VPS.

Download the latest build from the same secure link you received at purchase, or request a fresh link from support. Replace the existing .ex5 file and reattach the tool to your chart.

Yes. Contact support@ashintonforex.com with your order details and we will issue a fresh secure download link.

A VPS is strongly recommended for any automated trading tool so it remains connected 24/5 without depending on your local machine.

Products are updated as MetaTrader 5, broker specifications, and market conditions evolve. Notifications are sent to registered customers when a new build is released.

Email support@ashintonforex.com for technical support or reach us via Telegram or WhatsApp using the links in the footer.

Email support@ashintonforex.com with your product name, MT5 build number, broker name, and a short description of the issue. Screenshots and log files help us resolve issues faster.

Every product ships with its own documentation inside the download package. General trading education is available in the Knowledge Hub.

We aim to respond to all support enquiries within one business day.

The EA is designed for MetaTrader 5 and operates on MT5-compatible brokers.

Yes. The EA supports both Netting and Hedging account types. On Hedging accounts, advanced users may run multiple EA instances with different Magic Numbers, which allows the system to hedge positions if desired.

Yes. The EA works with most MT5 brokers that provide stable execution and reasonable spreads.

The EA includes multiple built-in risk management layers that control trade exposure, drawdown levels, and trading conditions.

Yes. The Risk per Trade input allows users to control how much of the account balance is allocated to each trade.

Yes. The EA includes safety mechanisms that monitor trading performance and limit exposure during unfavorable market conditions.

An optional news protection system can temporarily pause trading activity around major economic announcements (message me after your purchase for configuration of the news protection system).

Yes. The EA includes session controls that allow trading only during selected time periods.

Yes. The built-in risk management engine is designed to help traders maintain controlled exposure, making it suitable for many prop firm trading environments.

If you're pursuing a funded account or a prop firm evaluation, you may find it helpful to explore our Trusted Prop Firm in the Trusted Trading Partners section.

No trading system can guarantee passing a prop firm evaluation. However, the EA includes money management tools that help maintain disciplined trading behavior for both evaluation and funded accounts.

Yes. The EA features a built-in dashboard that displays important information such as trading status, account metrics, and system activity directly on the chart.

Yes. The EA supports MetaTrader push notifications, allowing you to receive updates on your mobile device.

Trade Sync Pro is a professional MT5 trade copier that mirrors positions from a master terminal to one or more slave terminals in real time.

Trade Sync Pro is built for MetaTrader 5. Master and slave terminals must both be running MT5.

Yes. Trades can be copied across accounts held with different MT5 brokers, provided the symbols and contract specifications are compatible.

Yes. As long as both terminals can access the shared file location or copier bridge, VPS-to-local, VPS-to-VPS, and local-to-local setups are supported.

Yes. Market orders on the master are replicated on every configured slave terminal instantly.

Yes. Buy Stop, Sell Stop, Buy Limit, and Sell Limit orders are supported, including modifications and deletions.

Yes. There is no hard-coded symbol limit — copy all symbols traded on the master or filter to a specific list.

Trade Sync Pro is engineered for minimal latency. Real-world speed depends on VPS location, broker execution, and network conditions.

When the slave reconnects, it reconciles open positions with the master to keep both accounts aligned.

Yes. Fixed lot, multiplier, and risk-based scaling modes let you size each slave independently of the master.

Yes. Trade Sync Pro accounts for account leverage differences when scaling positions.

Yes. Risk-based sizing recalculates lot sizes based on each slave account's equity to keep risk consistent.

Yes. The symbol filter lets you include or exclude specific instruments per slave terminal.

Yes. A chart-based dashboard displays master/slave status, active copies, and connection health.

Yes. MetaTrader push, alert, and email notifications can be triggered on key copier events.

Enter your stop-loss and risk parameters and Risk Console Pro instantly calculates the exact lot size required for your account.

Yes. Risk can be defined as a percentage of balance, equity, or a fixed monetary amount.

Yes. R-multiples are calculated in real time as you drag stop-loss and take-profit levels on the chart.

Yes. Visual entry, stop-loss, and take-profit lines let you plan every trade before committing capital.

Yes. A chart dashboard displays lot size, monetary risk, R-multiple, exposure, and account metrics.

Yes. The console aggregates risk and exposure across all open positions on the account.

Yes. Combined margin usage, floating P/L, and effective risk are shown in real time.

All major account currencies are supported. Position sizing automatically adjusts for the quote currency of the traded symbol.

Yes. Draggable entry, SL, and TP lines let you build a full trade plan directly on the chart before executing.

Yes. A configurable maximum risk cap warns you if a planned trade exceeds your defined threshold.

Yes. Risk Console Pro is designed to slot into a disciplined pre-trade routine — plan, size, verify, execute.

Yes. Forex, indices, metals, crypto CFDs, and other MT5-supported instruments all work.

Yes. Once a plan is set, the console can send the order with pre-calculated lot size and levels.

Yes. Pip value in the account currency is displayed for the selected symbol and lot size.

Yes. By making risk and reward visible before entry, it removes emotional guesswork from position sizing.

Yes. Prop Guard Pro tracks daily drawdown in real time and warns before prop firm limits are breached.

Yes. Overall/maximum drawdown is tracked continuously against your configured threshold.

Yes. Enter your evaluation profit target and Prop Guard Pro displays live progress toward completion.

Yes. Minimum trading day counters help ensure evaluation rules are met.

Yes. Prop Guard Pro is purpose-built to help traders remain compliant with common prop firm rules.

Yes. A chart-based dashboard summarizes drawdown, profit target, daily loss, and account health at a glance.

Yes. Alerts, push notifications, and email notifications can be triggered on key threshold events.

Yes. As long as MT5 is running and Prop Guard Pro is attached to a chart, the account is monitored in real time.

Yes. Early warnings and optional auto-close behavior help traders avoid breaching prop firm rules.

Yes. Thresholds are fully configurable, so Prop Guard Pro adapts to the rules of most modern prop firms.

All major account currencies are supported and metrics adjust automatically to your account's base currency.

Yes. Daily loss, max drawdown, profit target, and trading day rules are all user-configurable.

Yes. Prop Guard Pro is designed for both evaluation phases and funded live trading environments.

Yes. By making rule proximity visible in real time, it reinforces disciplined trading behavior.

Yes. Prop Guard Pro runs as a monitoring layer and is compatible with other Ashinton tools and third-party EAs.

Developing and experienced retail traders who want a professional, business-oriented approach to trading the markets.

The eBook is delivered as a high-quality PDF.

Yes. After purchase, a branded confirmation email is delivered with a secure download link.

Any device that opens PDF files — desktop, laptop, tablet, or mobile.

Yes. Once purchased, the guide is yours to keep.

Existing customers are notified when major new editions are released; upgrade terms are communicated at that time.

Yes. Each core section includes exercises designed to translate theory into disciplined trading behavior.

Yes. Trading psychology is treated as a first-class discipline throughout the guide.

Yes. Risk management is one of the central pillars of the guide, with detailed frameworks and examples.

Yes. The guide is written to help traders build a professional business mindset, not just chase setups.

Yes. The PDF is print-friendly for personal use.

Yes. Once downloaded, the PDF is fully available offline.